List all ponds

Retrieve all active ponds for your team. Ponds are lead distribution queues where unassigned leads wait to be claimed by team members.

Use Cases:

  • Get available ponds for lead routing
  • View pond members who can claim leads
  • Build pond selectors in integrations
  • Sync pond data with external systems

What are Ponds? Ponds are holding areas for leads (People) that need to be assigned to team members:

  • Leads enter a pond when not directly assigned to a user
  • Team members with pond access can "claim" leads from the pond
  • Once claimed, the lead is assigned to the claiming user
  • Ponds support round-robin and smart distribution methods

Pond Members: Each pond has a list of members (users) who have access to claim leads from it. The members array includes user details for integration purposes, including:

  • Profile phone number (if set)
  • SMS numbers assigned to the user in your team for messaging/calling

Related Endpoints:

  • GET /people - Returns assignedPondId when a person is in a pond
  • POST /people/bulk-actions/assign-pond - Assign people to a pond
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